Safety instructions

Safety instructions

When your belongings are reported found! With a 99.9% probability, your belongings have been found by an honest person who wants to return them. But it's always good to remember a few things to follow:

Found keys

  1. If you call the finder, prefix the finder's phone number with #31#. This way, your phone number will not be visible to the other party. (This works in Finland)
  2. If you use email, use an address that does not reveal your full name.
  3. Do not disclose any other information over the phone or in emails except for your first name.

Found phones and computers

  1. Never tell the finder the phone or computer PIN code or password over the phone or email. However, you may need to prove ownership when picking up, for example, a phone by unlocking it in front of the finder. This is normal, but perform the unlock yourself.

Found wallets or payment cards

  1. Never tell the finder bank details or payment card PIN codes.

Reward for the finder A private finder has the right to a reward if they wish. This is also defined by law. The reward is 10% of the fair value of the found item, or at least €4. No reward needs to be paid for institutional findings or if the found item has been delivered to the police."